Right of revocation
You have the right to revoke this Agreement within fourteen days, without having to state reasons. The revocation period is fourteen days starting on the day on which you, or a third party named by you who is not the forwarding agent, took possession of the goods. In order to exercise your right of revocation, you must notify us (E. Wilhelm GmbH, Fabrikstr. 25, 77966 Kappel-Grafenhausen, Fax.: 07822/769-550, e-mail: firstname.lastname@example.org), by making a clear declaration (e.g. a letter sent by post, fax or e-mail), of your decision to revoke this Agreement.You can, but are not obliged to, use the attached sample revocation form for this purpose.
In order to observe the revocation deadline, it is sufficient for you to have sent off the notice regarding your exercise of the right of revocation before the revocation period expires.
Consequences of revocation
If you revoke this Agreement, we must refund you for all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you chose a delivery method other than the cheapest standard delivery offered by us) without delay, and at the latest within fourteen days of the day on which we received your notice regarding the revocation of this Agreement. We shall use the same payment method that you used for the original transaction for this refund, unless an explicit agreement to the contrary has been reached with you; you will not, under any circumstances, be charged any fees for this refund. We can refuse to make the refund until we have received the goods back.
You must return the goods back to us, or hand them over to us, without delay and in any event within fourteen days of the day on which you inform us of the revocation of this Agreement at the latest. This deadline shall be deemed to have been met if you dispatch the goods before the fourteen-day period comes to an end. You bear the direct costs of returning the goods.
You are only liable for any loss of value relating to the goods if this loss of value is attributable to the goods being handled in a manner that was not necessary for the purposes of assessing the features, characteristics and working order of the goods.
The right of revocation does not apply, unless otherwise specified, in the case of distance contracts for the delivery of goods that are not pre-fabricated and are manufactured based on an individual selection or specification by the consumer, or which are evidently customised to suit the consumer's personal needs.
The sample revocation form mentioned in the revocation notice looks like the form below based on the statutory requirements and should be included accordingly:
Sample revocation form
(If you wish to revoke the Agreement, please complete this form and send it back.)
To E. Wilhelm GmbH, Fabrikstr. 25, 77966 Kappel – Grafenhausen, Fax.: 07822 – 769-550, e-mail: email@example.com:
- I/we (*) hereby revoke the Agreement concluded by me/us (*)regarding the purchase of the following goods (*)/the performance of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notice is issued on paper)
(*) delete as appropriate.